Repair workflow for rejected or returned payments
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As a Payment Processor, I want to repair rejected or returned payments with a guided workflow, so that we reduce rework time and avoid repeating errors.
As a Payment Processor
I want repair rejected or returned payments with a guided workflow
So that we reduce rework time and avoid repeating errors
Capability tags
Required features
Acceptance criteria
- Rejection reason is visible on the payment item.
- User can correct data and re-submit for approvals if needed.
- System retains full history of attempts.
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More in the parent area
- Create payment run from ERP proposals — finance/treasury/payments/payment-initiation
- Threshold-based payment approval routing — finance/treasury/payments/approvals-controls
- Dual control for payment release — finance/treasury/payments/release-transmission
- ISO 20022 payment export for bank transmission — finance/treasury/payments/formats-standards
- Payment status tracking with acknowledgements — finance/treasury/payments/status-tracking